Return Policy

Return Procedure:

1. Please contact us via e-mail and providethe following information:
   * Order Number * Purchaser’s Name *Reason for Return

2. Send the complete packaging, product,and invoice back to the following address:
Minka Writing Instruments Co., Ltd. – Customer Service Department (02) 2515-7589
1F., No.8, Aly.1, Ln.426, Jinzhou St., Zhongshan Dist., Taipei City 10478,Taiwan

3. Please check your e-mail inbox and waitfor further return instructions from us.

**Important Notes on Returns:**
- Customized products with laser engraving are non-returnable.
- Please contact us within **7 days** of receiving the product to request areturn.
- Items must be unused and determined as such by external inspection.
- All accessories, manuals, packaging, and gifts that came with the productmust be included.